Harborside Printing Company, Newburyport’s distinguished, service-oriented commercial design/print provider is accepting applicants for our next front office manager.
We are seeking a reliable, organized and customer-focused office manager to oversee the day-to-day administrative, financial, customer service and operational needs of a busy design/print shop. This is a 30 +/- hour per week hands-on, multifaceted position.
Responsibilities
Accounting & Financial Administration:
• Perform bookkeeping and maintain records using QuickBooks
• Manage Accounts Payable and Receivable
• Handle customer invoicing, payment processing and collections
• Reconcile monthly checking account and credit card statements
• Calculate, track and remit monthly sales tax payments to the Commonwealth of Massachusetts
• Process weekly payroll and IRA transactions, recording and submitting the required payments
• Prepare monthly financial reports
Office & Customer Service:
• Answer phones, greet customers, take orders and provide excellent customer service
• Communicate with customers regarding orders, payments, job details and completed work
• Manage a high volume of email correspondence using Microsoft Outlook
• Order entry and initial order processing
• Create and manage data merges for customer mailings and other functions using Microsoft Excel and Word
• Prepare and process customer mailings and fulfillment projects
• Ship packages using UPS online shipping, including coordinating outgoing shipments
• Maintain an organized filing system for completed jobs and office records
• Perform general administrative tasks and office projects as needed
• Maintain general office organization and tidiness of common areas and workspaces
Print Production & Bindery (we will train and support as needed):
• Perform hands-on work as needed, including:
• Lamination
• Booklet making
• Shrink wrapping
• Printing wide format plans
• Scanning
• Other finishing and production tasks
Qualifications:
• QuickBooks proficiency and solid bookkeeping experience
• Strong attention to detail and accuracy
• Excellent customer service and interpersonal skills
• Comfortable answering phones, taking customer orders and working directly with customers
• Strong organizational and multitasking skills with the ability to prioritize competing responsibilities
• Ability to work independently and take ownership of responsibilities in a busy small-business environment
• Able and willing to perform hands-on print finishing and bindery work.
• Previous experience working in a print shop or print-related environment is preferred
We are seeking a reliable, organized and customer-focused office manager to oversee the day-to-day administrative, financial, customer service and operational needs of a busy design/print shop. This is a 30 +/- hour per week hands-on, multifaceted position.
Responsibilities
Accounting & Financial Administration:
• Perform bookkeeping and maintain records using QuickBooks
• Manage Accounts Payable and Receivable
• Handle customer invoicing, payment processing and collections
• Reconcile monthly checking account and credit card statements
• Calculate, track and remit monthly sales tax payments to the Commonwealth of Massachusetts
• Process weekly payroll and IRA transactions, recording and submitting the required payments
• Prepare monthly financial reports
Office & Customer Service:
• Answer phones, greet customers, take orders and provide excellent customer service
• Communicate with customers regarding orders, payments, job details and completed work
• Manage a high volume of email correspondence using Microsoft Outlook
• Order entry and initial order processing
• Create and manage data merges for customer mailings and other functions using Microsoft Excel and Word
• Prepare and process customer mailings and fulfillment projects
• Ship packages using UPS online shipping, including coordinating outgoing shipments
• Maintain an organized filing system for completed jobs and office records
• Perform general administrative tasks and office projects as needed
• Maintain general office organization and tidiness of common areas and workspaces
Print Production & Bindery (we will train and support as needed):
• Perform hands-on work as needed, including:
• Lamination
• Booklet making
• Shrink wrapping
• Printing wide format plans
• Scanning
• Other finishing and production tasks
Qualifications:
• QuickBooks proficiency and solid bookkeeping experience
• Strong attention to detail and accuracy
• Excellent customer service and interpersonal skills
• Comfortable answering phones, taking customer orders and working directly with customers
• Strong organizational and multitasking skills with the ability to prioritize competing responsibilities
• Ability to work independently and take ownership of responsibilities in a busy small-business environment
• Able and willing to perform hands-on print finishing and bindery work.
• Previous experience working in a print shop or print-related environment is preferred
